![]() If you're still having problems, please submit your issue directly to us using the Contact Us form. If this is the case, you may see the message ' The video metadata are corrupted. ![]() If you change internet connections part-way through this may cause the download to fail. Once a download has started, your device should stay connected to the same internet connection until the download is complete.If you don't have Wi-Fi connectivity, in the SETTINGS section of the app, uncheck the Download content only if a Wi-Fi connection is availabletoggle.Music Red Star Sounds, Volume One: Soul Searching (Epic) An exquisite nu-soul. For information on blackout games click HERE Either way, you've got two reasons to game again this holiday season. If you are in the UK or ROI, check that you are not trying to download a blackout game. 1 Check if you have the right Game Pass If you already had Xbox Game pass for your Xbox console and you are trying to use the same on the computer, it will not work.Try a speed test and then check with your Internet provider if the results are lower than expected Check that your internet connection is working correctly as problems may be caused by a slow internet connection or by the current download bandwidth of your Internet connection.To check the latest app versions click HERE ![]()
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